Summary
Throughout my 25+ years of multifaceted UX and Product Ownership experience, I have demonstrated significant success architecting and engineering numerous leading-edge, game-changing solutions for high-profile corporate clients and successful startups. My communication and client engagement skills have enabled me to forge reciprocal partnerships with C-level decision-makers, key clients, and vendors to bring innovative services to market. Further, I excel at mapping client business problems to end-to-end technology solutions. I also offer a record of success envisioning, planning, and implementing new enterprise-scale processes and applications in the B2B/B2C digital space, by leveraging my extensive cross industry expertise in building enterprise applications.
My strengths include an aptitude for breaking down complex concepts into simple, streamlined user experiences that drive user adoption. Finally, I would like to note that I am an accomplished, respected leader, team builder, coach and mentor of large, multifaceted teams operating globally and remotely.
Senior Portal Product Owner | ||
FLEXENTIAL INC. | Aril 1, 2021 – February 20, 2023 | |
600 Forest Point Circle Suite 100 Charlotte, NC 28273 | (FTR) 888-552-3539 | |
CUSTOMER PORTAL: |
I was challenged to help Flexential “Flex” and make a very cool “Customer Xperience Platform” where IT Administrators and Infrastructure administrators could go online and visualize their power, bandwidth utilization, custom name their cage, cabinets and do cross connects. All this while viewing their many disparate applications they use for BaaS, DRaaS and Cloud services in a single pane of glass. Where they have more visibility into what is going on in their Hybrid IT Infrastructure. I was glad to be a part of this amazing team of individuals that helped me realize this dream for Flexential. I look forward to my next challenge as I leave Flexential on a good trajectory with a great growth plan. But will miss this very complicated jig-saw puzzle that made up Flexential and made it a special place for a time.
I was charged with being the Product Owner of a pioneering “Flexential Customer eXperience Platform” (FXP), empowering hybrid cloud and IT administrators with detailed visual representations of customer infrastructure power levels, bandwidth utilization for correctly charging for power and bandwidth utilization. My contributions and successes in this role included:I was assigned the role of Product Owner for an innovative “Customer Xperience Platform.” This platform offers IT administrators a comprehensive visual representation of the customer’s infrastructure, including power levels, bandwidth utilization, Baas, and DRaaS. The goal is to provide a single interface that allows for quicker access to break/fix activities.
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DIRECTOR OF UX & DIGITAL MEDIA with SEO | ||
AMERICAN FIRST FINANCE | May 25, 2017 – June 2018 | |
8585 N. Stemmons Fwy. Dallas, TX 75247 | (855) 725-1188 | |
Built workflows, then prototyped and tested with Axure RP for mobile payment portal, corporate web, and Dealer Portal. Wire-frame and prototyped roadmaps and modules, providing use cases and user testing on prototypes before development efforts commenced with Axure RP. Development and analysis of analytics for improved customer experience, using Data Science team and Google Analytics. Consulted with team members regarding branding and marketing techniques to reach a broader audience for the products offered utilizing SEO and other marketing strategies to broaden the portfolio to new industries. I performed GAP analysis on Dealer Portal to make it work for these new industries. Managed a mixed team:
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Corporate: |
Corporate Website: I developed the customer experience design and worked with all the C-Level executives in the company to craft a road map for the company corporate website. I created all the graphics, icons and imagery for the site in Photoshop and Illustrator. Once complete the company gained over 40% new revenue through online applications from Vendors and additional holistic companies that used the site to sign on and receive their financing options for their store customers. It was a remarkable turnaround in the last quarter of 2017 that was in large part to the new corporate image and branding I implemented.
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Initiatives: |
I ran many sales initiatives for new in store POP. Created workflows for processes around funding and returns, worked on new designs for the Dealer Portal, Quick Loan screens, and Beta Collection Pages that were still in their infancy and not far from green screens. I designed, tested and deployed the Consumer Payment Portal using “Mobile First” strategy. Built into the Consumer Payment Portal, a “Second Chance” Program that kept revenue in the portfolio that would have been sent to collections.
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LEAD UX TEAM MANAGER SOUTH CENTRAL USA | ||
AVANADE, INC | May 9, 2016 – March 1, 2017 | |
5221 N. O’Connor Drive Irving, TX 75039 | (469) 420-2000 | |
As a XD/UX Group Manager there is a whole arsenal of CRM Applications and Analytics Tools that I use, and a lot of practices that I bridge to be effective in what I do. I have 25 years of experience architecting and planning new processes for business enterprises in the digital space and introducing UX to AGILE in a lot of cases. I can take the 10,000-foot view and break it down into simple user experiences that make businesses run better and users enjoy their experiences. This expertise translates to better business processes and user adoption.
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Whole Foods Market: |
UX Channel Manager: Created systems and frameworks to organize information and help users understand how solution or service will work and behave over time. Employ user centered design processes, conduct research and work with the client to identify new business internal user flows. Integrate and address internal user needs and balance them against business, brand and technical goals and needs. Communicate solutions, usually in the form of Use Cases, Work Flows, or GAP analysis documentation, or prototype designs across platforms. Worked with the company to identify how to use API’s to plug Sitecore in as their new web CMS technology. | |
Rockwell Automation: |
I acted as the Interim CXO because they wanted to build out that position. During that time I managed the customer experience design and release strategy. I helped Rockwell Automation scope and define the requirements of the first waves (MVE – Minimum Viable Experience) of customer experience changes; guided experience and scope decisions around several digital initiatives including: authenticated customer experience (portal), repair eCommerce, subscription management and sign-on/registration initiatives. Skills: Prior experience managing, developing and hiring talented user experience and creative design teams. Prior experience facilitating concept workshops, leading ideation sessions, and coaching senior staff team members through concept creation. |
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Pfizer: |
I was the Product Owner and analyzed the needs of the target users and how they perform tasks to create an optimized user experience. I achieved this by digging through data to see what could be aged out of the application due to no longer being used, and identified a pattern for all teams to adopt for a template.
I managed a team of developers, offshore designers, and trained an intern on the SharePoint Application. Provided process flows, use analysis, then wire-frames, high fidelity comps, and a style guide in Axure RP. Provided approach on how to best handle community sites that were highly customized with SharePoint Designer. Helped implement some email forms in Pega. Created the development plan for implementing:
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SENIOR UX PRODUCT MANAGER | ||
LIQUIDITY SERVICES, INC. | February 4, 2016 – April 9, 2016 | |
3000 Internet Boulevard Suite 190 Frisco, TX 75034 | (972) 294-7350 | |
Liquidity Services needed a UX Product Manager to come in and inject their User Experienced Designers and Front-End Designers into the AGILE SCRUM environment they were just adopting. They had no idea how to utilize User Experience to better their process and had let development run ahead of the requirements being mapped out by the Business Owners. They found they were duplicating work and re-doing a lot of development efforts. Liquidity wanted someone to come in and quickly assess the situation and do a hard course correction so they could hit tight deadlines. Liquidity had invested 25 million into this project and it was quickly getting out of hand as every aspect of the business wanted the application to replace business processes; like warehouse management, even the SalesForce application for their sales department to qualify leads and give clients access to the application via APIs. The business had bloated the project with internal process replacement and still thought they could build the application in such a way as to be Software as a Service (SaaS) and sell it to potential clients. I just stayed on long enough to course correct and get them back on the Agile/SCRUM path. | ||
LSI: |
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SENIOR UX PRODUCT MANAGER & SME | ||
MARKET6, INC. | January 21 2013 – January 21, 2016 | |
500 Lake Cook Road Suite 150 Deerfield, IL 60015 | (630) 501-1761 | |
Joined Market6 and worked remotely from Dallas, as a Senior UX Product Manager to help them build their Digital Strategy for their Brand of Products. I lead the efforts to improve user experience within a variety of homegrown, CMS and foundation applications for a software for sales (SaaS) startup now worth 180 million. I identified that the users of these applications varied from Supermarket manager to their Vendors like Hershey’s, Coke, Frito Lay, Land of Lakes, P&G and more. It was a multifaceted application with many challenges and can definitely be called a BIG DATA application, as it manages in store inventory for Kroger as well as warehouse inventory, ad sales, and forecasting for all Kroger’s Vendors. I was also responsible for managing Design Standards across all the Market6 applications. I ran three teams varying in size from 30-50 people. | ||
Market6: |
Managed the Digital Data Strategy, with Sales and Product Managers putting the initial discovery documents together, site maps, wire frames and workflows for Dashboards and Data Intelligence with Axure RP. Worked with the C-Level Executives to gather information about the company’s goals and strategies, identify their competition and target audience and came up with strategies to improve user experience and application performance.
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DemandView: |
Managed the foundation application that needed updating, so I worked with the Management Teams to determine a more up-to-date look/feel. Produced hi-fidelity mockups and did hands on UI changes. Worked directly with the C-Level Management to gather information about the changes and managed the developers to code and make the changes within the code library to be published to the project injecting AGILE SCRUM methodologies utilizing JIRA ticketing.
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Vantage: |
Provided valuable Product Management Experience in the design and delivery stage of the Vantage product. Consulted with an outside firm called FuzzyMath to interact with the C-Level Executives and Vendors to get the requirements and design hi-fidelity mock ups (Axure RP), which were implemented into the actual code base, utilizing WebSphere Development Studio Client and a combination of code repositories for simultaneous code integration from developers.
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Foundation: |
Foundation was the in-house application the client called the “Vendor Lab” for the grocery chain we contracted with. I helped by acting as the sole Product Manager prototyping wireframes and workflows in Axure RP. We took this application out of the “Kroger Vendor Lab” environment and re-designed and re-imagined it from Vantage/DemandView and renamed it “OnDemand”. This was the baseline for all our applications as we rebuilt and moved everything to the cloud making it SOX and HIPPA compliant and is so much more than it was!
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SENIOR USER EXPERIENCE ARCHITECT | ||
CLICK HERE, INC. | July 19, 2012- November 2012 | |
8750 North Central Expressway Dallas, TX 75231 | (214) 891-5378 | |
A Digital Division of the Richard’s Group ‘Click Here’ was to do all Digital Strategy in house for the Agency. Unfortunately, TRG did not line up enough business to continue to employ the large team they had amassed to make it through the winter holidays when most companies shut down all development efforts due to Holiday Sales and poor Employee turn out. A large portion of my work was in creating a huge amount of possible mobile applications fishing for work from existing clients like Home Depot, Scott & White, AHOLD, QT, and Corner Bakery. I also completed many projects for clients that were leaving TRG due to an unforeseen circumstance (They kept ChickFil’a as a client despite the protest of many clients after their stance on giving charitable donations to organizations that supported AIDS research). | ||
Consulting as the Lead UX Architect on many projects for The Richards Group, Richards Analytic, and Click Here. | ||
ROYAL AHOLD: |
I worked on the Digital Strategy and Sales with the PMs putting together the initial discovery documents; site maps, wire frames and workflows. Traveled onsite to the client in Hershey, PA and did discovery with the Royal AHOLD USA Management Teams. | |
Home Depot: |
The Home Depot – Axure RP Wireframes and designed two iPhone applications and a Video Chat Help Module for HomeDepot.com. This was work done to try to drum up business. I workflowed and wireframed a whole concept for sales to present to Home Depot.
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PANCAN: |
Worked directly as the UX Project Manager with the PANCAN Management Teams out in Manhattan Beach, CA to design the architecture and wire frames for their new interactive online annual report. This was a cooperative effort with Richards Analytics to gather the requirements, and The Richards Group to do the creative.
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Scott & White: |
Worked internally with our Digital team to develop a digital sitemap of the Scott and White Ecosystem as it stood. Formulated a plan to manage and best engage their customers in the future with emerging technologies they were implementing, and how best to leverage those assets.
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Corner Bakery: |
RSVP5: Provided valuable feedback in the delivery stage identifying usability issues before soft launch of the Corner Bakery reservation system.
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MetroPCS: |
4th Fighter iPhone Application – proofed creative for any Usability issues. | |
Casio: |
Projector Sweepstakes Web Application: I created the work flows and click-able low fidelity wire frames of the application and worked all the way through proofing the final design. | |
QuikTrip: |
Mobile Website and iPhone Application: Wireframed and workflowed about 80 pages for both the QTMobile Application and the Mobile Website.
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GoRVing: |
RV Selector Tool: Re-architecture of the “Find an RV” Application. The client wasn’t happy with the initial design and asked for it to be redone. My Axure RP wireframes made the client happy enough to let us move ahead into creative and deliver the proposed application. | |
Fruit of the Loom: |
Corporate Website Axure RP Wireframes. Worked with another UX Architect finish out the last of the wire frames for hand off during delivery and proofing. | |
DreamFund: |
Corporate Website Axure RP Wireframes. Worked with another UX Architect finish out the last of the wire frames for hand off during delivery and proofing. | |
UX SME: SUBJECT MATTER EXPERT | ||
TIMBERHORN / ETTAIN GROUP | June 14, 2012 – June 29, 2012 | |
3000 Internet Blvd Suite 100 Frisco, TX 75034 | EmployDrive (804) 993-4377 | |
Consulting out at American Airlines implementing mobile applications and working on the conversion and updating of the corporate website as a consultant for Timberhorn/Ettain Group IT. | ||
AA: |
(UX FED: Subject Matter Expert) Interfaced with multiple teams and Business Owners doing work flow analysis, design, and enhancements for the corporate eCommerce AA.com social aspects of the website. Worked with the mobile department to enhance and update all the coding efforts going forth with AA.com to utilize HTML5, CSS3 and work to make the site conform to W3C and WCAG guidelines. Was tasked to help with the analytics and implementation of analytics to give them more usage data from their weblogs and from Gigya (Facebook login) to improve the usability of the website based on user click paths. Current analytic usage was negligible while they had bought and paid for many high-end analytic software packages but were not leveraging them to their fullest capacity. I left after so short of a stint because of the very slow pace and high number of meetings. |
LEAD UI/UX MANAGER: UX ARCHITECT & ENGAGEMENT MANAGER | ||
PERFICIENT, INC. | August 23, 2010 – March 12, 2012 | |
5465 Legacy Drive Plano, TX 75024 | (972) 212-8900 | |
Perficient: |
As a part of the National User Experience Practice, I was engaged on several top fortune 500 projects where I led the efforts to build out applications across many fortune 500 clients for widely different user bases and industries. I built touch screen POS applications, Business-to-Business applications, websites that worked in tandem with mobile and tablet technology, huge help desk applications seen by millions. I also worked on data rich applications, and for companies managing properties across the world. I also worked on White House Projects and government projects. I was even put in place of a Director of New Development for Fossil for all “new development”.
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AAP: |
(Managing UX Architect & Engagement Manager) Interfaced with the C-Level Executives doing work flow analysis, design, and enhancements for the “Find It Fast” application slated to replace their existing Point of Sales Application in over 300 stores. It was also intended to also serve as a kiosk in stores and eventually be online, and replace their POS Application. I led a team of over 40 resources consisting of UX Designers, Developers, DBAs, Business Analysts, and mixed resources from Perficient, AAP, and other agencies. I was also the Engagement Manager – managing the resources on site that were working (for Perficient) to redesign the company intranet, and extranet resources.
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Dell: |
(Managing UX Architect & Engagement Manager) Participated in work flow analysis, design, and enhancements for a business to business application cross selling other companies’ products alongside Dell’s for computers, laptop and other hardware. Designed and tested work flows and high-fidelity wireframes of the application for Business Owners to use in sales pitches and User Testing and Training. Also conducted training classes in Axure to get developers, designers, and Business Analysts up to speed to start prototyping the application and capturing the requirements in one location collaboratively.
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Progress Energy: |
(Managing UX Architect & Engagement Manager) Participated in every phase of the site conception from mood boarding, work flows, wireframing, to high-fidelity comps and detailed functional Axure RP wireframes. I also conducted user testing, user acceptance testing, analysis of user patterns through analytics and testing, design, and enhancements based on the user studies, web logs and analytics. Was involved in every aspect of this project from combining three companies into one entity with visual preference testing for the look/feel, to work flow and wireframing, prototyping, and hi-fidelity mock-ups and design of their website, tablet and mobile applications.
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Lenovo: |
(Managing UX Architect & Engagement Manager) Led a seven-person team doing work flow analysis, design, enhancements, testing of a customer facing and call center application to troubleshoot and provide warranty parts replacement for computers, laptop and other hardware. Designed and delivered the final high-fidelity mockups and participated in the wire framing, requirement gathering, and hi-fidelity design comps.
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First Data Corp: |
(Managing UX Architect & Engagement Manager) Led the team doing analysis, redesign, enhancements and testing of a customer facing and call center applications to troubleshoot and determine the best way to approach uniting all their internal one off applications built for credit card processing. Participated in work flows, user testing, contextual interviews, A/B testing, wireframing, mood boarding and data analysis.
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Cassidy Turley: |
(Front End Development) Participated in a team doing HTML5, CSS3/LESS and jQuery Front End Development from Hi-Fidelity Photoshop Comps of the design to implement on the Corporate Extranet and a consumer facing website. (6-15-2011)
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DEED: |
(Lead UX Architect)
Participated in functional workflow and wireframing of the Reemployment section of the CareerOneStop.com/Reemployment Website for Unemployed people reaching the end of their benefits. This was a project commissioned last minute by the White House to address the needs of users losing their Unemployment Benefits (referred to as “96′ers” – those reaching the end of their 96 weeks of benefits), that would need more help finding jobs and other benefits. Banners on Benefits.gov and other government agency websites would be pointed and redirected to this site for information. I was told that even the Secretary of State reviewed what we created and gave us kudos! It was a very short lead-time, 2 weeks, from conception to completion.
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Fossil: |
(Acted as Director of New Development or Product Owner) at Fossil for multiple teams of internal and external (Perficient) resources for the new WatchStation.com website where all the Watch Brands Fossil sells in house would live on one site. The website worked with the individual brands to create a unique site providing a branded microsite as well as sell their products in line with all the other brands Fossil distributes. I also worked on the Diesel international websites, and worked on making all the International websites for Fossil brand in Japan, Germany, Italy and many more countries. This was due to the success of working with the Product Managers to re-shoot all of their products and utilize Triggered APIs to put products on the top of the website and categories based on popularity.
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UX ARCHITECT & CREATIVE CONSULTANT & SITECORE DEVELOPER | ||
RCG, IT | February 16, 2010-August 20, 2010 | |
3900 N. Dallas Pkwy Suite 150 Plano, TX 75093 | (972) 244-6250 | |
Contracted to the Boy Scouts of America National Headquarters to rebrand their national website, work on new web strategies, and reorganize their intranet and council operations websites that are internal to the organization. Design, implement and build applications within their Sitecore and SharePoint Environment. Roles include Information Architect, User Interface Designer, and User Experience Designer; building design mockups, prototypes, user test cases, workflows and Axure RP wireframes. I helped size and determine the level of effort for anything they wanted to do web related using work flows to represent business processes. It was a great experience, the Boy Scouts rock! | ||
Boy Scouts: |
Responsible for contributing and helping design/update the National Boy Scouts website while designing and implementing prototypes into the live Sitecore environment. Also, actively worked on the intranet building various workflows and Axure RP Wireframes for demonstration and planning purposes.
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MANAGING CREATIVE CONSULTANT & ENGAGEMENT MANAGER | ||
RED RIVER SOLUTIONS | April 2009-August 2009 | |
14800 Quorum Drive Suite 325 Dallas, TX 75254 | (972) 715-6100 |
DotNetNuke Website Installation, custom design and integration, some Axure RP wireframing and workflows: | ||
Corporate: |
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VPS: MANAGING CREATIVE CONSULTANT & ENGAGEMENT MANAGER | ||
VIGNETTE CORPORATION | November 2007-January 2009 | |
1301 S. MoPac Expwy Suite 100 Austin, TX 78746 | Adam Doti (512) 741-4300 | |
As a member of Vignette Professional Services (VPS), I worked with Vignette clients to collaboratively to design, implement and build applications within the Vignette CMS on various versions and environments. Roles included Information Architect, User Interface Designer, and Lead User Interface Designer; building work flows, design mockups, prototypes, user test cases, and Axure RP wireframes. All while working directly within the Vignette Portal code and CMS to achieve their goals. Vignette Training: Vignette Portal 7.3- Foundation- Managing Portal Server and Sites (Dec. 10- 12, 2007) Vignette Content 7.4- Foundation Building Content Management Applications (Dec. 4-6, 2007) |
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UT SW: |
(Managing Consultant) Implemented the new UI design for the UTSW website on Vignette Portal. This was a site re-design project in Vignette Portal acting as a UI Manager, Designer and liaison between developers, C-Level Executives and a design firm to ensure new branding and requirements were implemented and coded as documented. Was also the CSS UI Guru implementing the design into the Vignette (Now OpenText) Portal CMS application. | |
CSAA: |
(UX Architect & Product Owner) Responsible for working on the business work flows and implementing the UI for the new “Discounts” section. Worked on the overall site re-skinning project while acting as a liaison between developers, C-Level Executives and designers to ensure new branding and requirements were implemented as documented while maintaining the existing application and providing additional documentation. This included hands on development of an app to take pictures of your car’s damages to “submit a claim”.
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HMA: |
(UX Architect & Product Owner) Responsible for the entire UI design and implementing a new Vignette Portal built to replace their current PULSE (McKesson Application) system for physicians to handle the day to aspects of dealing with Patients in a hospital environment. Plans were to roll out the Physicians Portal to over 350 Hospitals. Designed; workflows, Use Case scenarios, Functional Axure RP Wireframes, and mockups for the site design. After being laid off from Vignette the client engaged me independently to continue to implement the site I designed into the JSP Portlets developed by an off shore team and some local talent. We estimated a 12-16 week user adoption period, but because I discovered in UAT Testing most users were nurses who spoke English as a second language I ran testing to see what iconography resonated with what the users (nurses mainly used it I learned) and 90% user adoption was achieved in 2 weeks. ESL Nurses were teaching other ESL nurses faster than we could account for and claimed they loved the application more than McKesson.
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Red Cross: |
(UX Architect & Product Manager) Led the User Experience and re-branding effort for the American Red Cross corporate organizational website. Liaison between developers, business owners and designers to ensure new branding and requirements were implemented as documented while providing a lot of that documentation and implementing the new design into the Vignette Portal application by hands on coding CSS into the new JSP Portlets. | |
NASA: |
(UX Architect & Product Manager) Implemented design changes into the website by touching existing Java code and CSS and JSP Portlets, and developed UI Axure RP wireframes, and other Information Architecture Documentation to ensure new branding and requirements are implemented as documented into the Vignette CMS. Fun fact, the website went live with a live video feed of NASA hitting a comet with a rocket to gather intelligence on the composition of a comet, meanwhile Victoria’s Secret was going live with their first ever live podcast of their “Angels” Lingerie Show. We beat them by 500 million hits! We deduced there were more geeks than freaks in the world! We had over 25 servers ready and had to only turn on 5 to balance the load! Cisco was onsite and showed us the web and it’s usage as the sites went live, it was really cool to see the internet light up when the videos were going live and to see the traffic as it was happening live! | |
Travel Channel: |
(UX Architect & Product Manager) Implemented design changes into the website by touching existing Java code, CSS and JSP Portlets. I developed UI Axure RP wireframes, and other Information Architecture Documentation to ensure new branding and requirements were implemented as documented into the Vignette CMS | |
NBC iCue: |
(UX Architect & Product Owner) Responsible for implementing UI elements within a design built by another firm for the NBC iCue Team to insert a new JSP portlet into the Vingette website that adheres to the company’s branding and requirements. | |
PepsiCo: |
(UX Architect & Product Manager) Implemented design changes into the website by touching existing Java code and CSS and JSP Portlets, and developed UI Axure RP wireframes, and other Information Architecture Documentation to ensure new branding and requirements were implemented as documented into the Vignette CMS. Also sketchedout a complete mobile application for in store Managers to use.
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Martha Stewart: |
(UX Architect & Product Manager) Implemented design changes into the website by touching existing Java code and CSS and JSP Portlets, and developed UI Axure RP wireframes, and other Information Architecture Documentation and artifacts to ensure new branding and requirements were implemented as documented into the Vignette CMS. | |
Fox Business: |
(UX Architect & Product Manager) Responsible for implementing a design built by another firm for the Fox Business News Team into the Vignette JSP Portlets to ensure new branding and requirements were integrated as documented. Once on site I determined that FOX was giving Vignette interns to train and not senior level developers and was instrumental in determining to pull all of Vignette Professional Services resources out of the FOX project. | |
Grant Thornton: |
(UX Architect & Product Manager) Consultant on the User Experience and re-branding effort for Grant Thornton’s corporate internet site. Liaison between Java developers and business owners to ensure new branding and requirements were implemented as documented. | |
GE Money: |
(UX Architect & Product Manager) Credit Card Website: Responsible for design comps, workflows, Axure RP wireframes, and implementing the User Interface Design into the Vignette CMS and JSP portlets custom coded for the environment. |
CMO – DIR OF MARKETING & APPLICATION DEVELOPMENT | ||
TRUE SOLUTIONS INC | February 2007-June 2007 | |
5001 LBJ Freeway Suite 125 Dallas, TX 75244 | CEO: Wes Balakian (972) 770-0900 | |
CMO/CIO: Network Administrator, Manager, Marketing Collateral Designer, Application Developer; JavaScript, Perl, PHP, HTML, ASP, VB, XML, ACT, SharePoint, and osCommerce. | ||
Projects: |
Marketing, Network Administrator, Manager, Collateral Designer, Application Developer; JavaScript, Perl, PHP, HTML, ASP, VB, XML, ACT, SharePoint.
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USER INTERFACE DESIGNER | ||
GLAZERS WHOLESALE LIQUOR DISTRIBUTION | November 2005-February 2007 | |
14911 Quorum Drive Dallas, TX 75254 | (972) 392-8200 | |
Glazers: |
User Interface Design, JAVA, JavaScript, Perl, PHP, HTML, JSP, XML, Manugistics, iSeries, developing in Websphere Development Studio (WSDS) and utilizing Springfor database calls while transitioning legacy code from the AS400 developed applications.
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USER INTERFACE DESIGNER & INFORMATION ARCHITECT | ||
AIR PATROL AC | February 2005-April 2005 | |
1321 Valwood Pkwy Suite 400 Carrollton, TX 75006 | (214) 261-0034 | |
Site design, SQL product database, and various ASP / VB script forms handling data: | ||
Corporate: | ASP Pages, VB script and a SQL database of the fireplaces, and accessories online.
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USER INTERFACE DESIGNER & INFORMATION ARCHITECT | ||
PECO FACET (Now Parker Davis) | November 2004-January 2005 | |
P.O. Box 640 Mineral Wells, TX 76068 | xCIO/VP OPS Currently: Brian Czajkowski (940) 325-2575 | |
Total Site Redesign and Deployment: | ||
Corporate: |
Total Site redesign and deployment. Novell Netware server running Apache web services, so the forms were PHP utilizing a MySQL database, all custom coded and I created the site design for the client, and did everything from installation to implementation. (Company makes petroleum filtration products that take crude oil and filter it down to what we use in our cars.)
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USER INTERFACE DESIGNER & INFORMATION ARCHITECT | ||
AAA AIR SERVICE | December 2004-January 2005 | |
1509 Fawn Hollow Cts Allen, TX 75002 | (214) 544-8555 | |
New Site Design and Deployment: | ||
Corporate: |
ASP Pages on an NT server running IIS Web Services. Utliizing SQL for a database.
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CONTRACTOR: USER INTERFACE DESIGNER & INFORMATION ARCHITECT | ||
RS INTEREST | November 2003-January 2004 | |
P.O. Box 210904 Bedford, TX 76095 | ||
Contracting for the following RSI Clients: | ||
Travelocity : |
Building wire frames, card tables, and HTML, JAVA, XHTML, and CSSfor the Travelocity Business Portal
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INTERNET EVANGELIST & UX MANAGER | ||
ADDCON, INC. | November 1999-May 2000 | |
1651 N. Collins Blvd Suite #1 Richardson, TX 75080 | (972) 235-2760 | |
Graphics, Web Page Development, Web Sales: | ||
RElectric: |
Responsible for the User Interface for the Marketing Website with cutom built VB on ASPpages.
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Global IC: |
Responsible for maintenance of eCommerce Websie
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SENIOR DOMINO WEB DEVELOPER & WEB MISTRESS | ||
FAIRFIELD RESIDENTIAL, INC. | May 1999-November 1999 | |
2045 N. Hwy 360 Suite 250 Grand Prairie, TX 75050 | Jim Hendricks (817) 816-9437 | |
Graphics, Web Page, Corporate Intranet Development, and Technical (Web) Support: | ||
Marketing: |
Responsible for User Interface on the Marketing Website, for the specific use of Properties Managed by Fairfield Residentiall LLC bult in Lotus Notes on a Domino Web Server
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Intranet POS: |
Responsible for designing the Lotus Notes 4.6 Databases made viewable via Domino Web Server Intranet Website. Designed for the specific use of Properties to enter Management Data.
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Free Rent: |
Responsible for the User Interface of over 100 websites each specifically aligned with Marketing materials for each property owned by Fairfield Residential LLC in Lotus Notes on a Domino Web Server
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WEB DEVELOPER / MANAGER II | ||
LEAPNET, INC. | May 2000-March 2001 | |
420 West Huron Chicago, IL 60610 | (312) 528-2400 | |
Developed and maintained LEAPnet Intranet and eCommerce Websites for LEAPnet clients: | ||
Warranty Superstore: |
Responsible for designing the User Interface and working with a team of developers to implement while being a main liaison with the client. This site was a promotional site to sell “Hoop Cats” a toy depicted in a FlashGame where cats were used as Basket Balls. It integrated with the game giving the user a discount based upon their game score.
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Brunswick Bowling: |
Responsible for designing the User Interface and working with a team of developers to implement while being a main liaison with the client. This site was a combination of Flash Actionsript and eCommerce, designed to resell to Bowling Alleys in Blue Martini.
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Wal-Mart: |
Responsible for designing the User Interface and working with a team of developers to implement this Broadvision eCommerce Website.
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Sam’s Club: |
Responsible for designing the User Interface and working with a team of developers to implement this Broadvision eCommerce Website.
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Hewlett Packard: |
Responsible for designing the User Interface and working with a team of developers to implement this Broadvision eCommerce Website.
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USER INTERFACE DESIGNER & INFORMATION ARCHITECT | ||
PFSWEB, INC. | April 2001-May 2003 | |
500 N. Central Expwy Plano, TX 75074 | (972) 881-2900 | |
Designed and maintained PFSweb Intranet, PFSweb Corporate Website, and eCommerce Websites for PFSweb clients: | ||
HP: |
Responsible for designing and maintaining interface compliance with current HP SNF2 and HP SNF3 Marketing standards. I was also responsible for User Interface Design of the shopping cart and acting as a direct liaison with the client. Development of a web-based custom VB and ASP maintenance application.
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College Board: |
Responsible for designing the entire User Interface and working within a team of VB developers to implement the website, also acted as liaison with the client.
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Pharmacia: |
Responsible for re-designing then maintaining the entire Rogaine user interface in VB utilizing ASP and VB scripts calling to a SQL database, also acted as liaison with the client.
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Roots: |
Responsible for designing the eCommerce site and implementing in 24 hours notice due to high demand of the US Olympic Gear line. This site was a custom built CMS application made in VB with JSP and ASP connecting to SQL database and a backend into the warehouse that was JD Edwards, all items were tracked to the SKU level.
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IBM: |
Responsible for re-designing the eCommerce sites and implementing it with a team of developers in VB.net.
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Smithsonian: |
Responsible for designing and maintaining the interface and working with a team of developers to implement while being a main liaison with the client to make certain the sites had the functionality they required and the team had the skills to provide this functionality. Also includes development of web-based custom maintenance application in VB.net utilizing JSP, ASP, and VB connecting to both a SQL database and an AS400.
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Mobility: |
Responsible for redesigning the interface and working with a team of developers to implement while being a main liaison with the client to make certain the sites had the functionality they required and the team had the skills to provide this functionality. Also includes development of a VB web-based custom maintenance application
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Intel: |
Three custom application were created for Intel, utilizing ASP pages, VB-Script and a SQL database that interfaces with the ERP backend. Some XML was utilized in the merchant cart interface and uses com objects to identify users when logging in and purchasing.
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WEB GURU (NUCLEUS) | ||
TOPHERNET INTERNET SERVICES | January 1998-May 1999 | |
4851 Keller Spgs Rd. Suite 228 Dallas, TX 75248 | (972) 733-0704 | |
Worked in many capacities as a Web Developer, Supported Web Site Hosting Functions, ISP Support for ISDN, T1 and Dial Up Connections: | ||
Marketing: |
Created the User Interface for a 56 page ’Tech Support’ area on External Marketing Website
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Dilbert: |
Created the User Interface and maintained an eCommerce Coldfusion Website designed to sell Dilbert paraphernalia.
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Bid4it: |
Created the User Interface and maintained an eCommerce Aution Website built in Coldfusion
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Mattress Giant: |
Created the User Interface and maintained a ColdfusionMarketing Website
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