Worked on Watchstation International as the bedrock for Fossil.com
American First Finance
I developed the customer experience design and worked with all the C-Level executives in the company to craft a vision for the company corporate website. When I started at AFF, their website resembled something from the 80’s and their image was not one to promote trust that the company was indeed cutting edge or had technology new customers might want to use based on the serious lack of design on the corporate site. Once complete however the company gained over 40% new revenue and additional holistic companies that used the site to sign on and receive their financing options for their store customers.
Lenovo Support Site
This site was wireframes and then I designed the pages to conform to the woreframes to achieve a number of business objectives. One was to create a way for users to determine if their laptop was still under warranty. Another was to create a set of iconography across the entire site.
AAA Auto Phone App
Was the first app to let you take pictures of your car for a claim. Was subsequently copied by every insurance carrier with a mobile application.
Built the Mockups of this app for Home Depot when Click Here was trying to get work.
Designed and developed a cross-platform experience for Progress Energy.
- A new web site redesign
- Conversion of traditional offline communications to an interactive iPad application
- Creation of a customer mobile site that was optimized for iPhone and Android devices
This experience was validated for against section 508 guidelines and WCAG Level 2 compliance through an extensive accessibility review.
I lead the efforts to improve user experience within a variety of homegrown, CMS and foundation applications for a software for sales startup now worth 120 million.
The users of these applications vary from Supermarket manager to their Vendors like Hershey’s, Coke, Frito Lay, Land of Lakes, P&G and more.
It was a multifaceted application with many challenges and can definitely be called a BIG DATA application, as it manages in store inventory as well as warehouse inventory, ad sales, and forecasting.
These were the final Home page screens for mobile (they also conceded it for web) and phone.
Global News in Tablet view wraps to two images and three down, with the MyWorld View, Division, and Industry buttons at the bottom.
On swiping up or down the MyWorld View tab becomes active and shows the next section.
The buttons at the bottom act as anchors as well and jump you to that section.
Clicking on an image takes you to the Article View.
Heath Management Associates is a perfect example of iconography winning the day. We gut checked the icons to see if the users associated the tasks to the icons and increased click through the application by 200%.
English as a Second Language Users (ESL) also increased their productivity by 75% and the turn around to discharge patients went up by over 150%!
This site has been designed with interchangeable CSS to mimic the coloring of any Hospital it was implemented in. A marvel when done in 2007, and still good looking by today’s standards.
Various Medical applications I was contracted to work on through Consulting agencies.
Built the Rogaine site while with PFSweb.
Video Ads and Videos used in my social networks.
Contact Faith Warren
Please if you are a recruiter, I am looking in Dallas, TX and not willing to relocate. I am also looking for Senior UX Roles, like Director, Manager or Architect.