A “Design it and forget it” mind-set is the fast-lane to failure in Web marketing and Design. In fact, one of the most detrimental moves that many companies make is to build a website without understanding that the creation of the site is just the first step in an endless commitment. You have to constantly […]
I was recently asked by a colleague at Click Here the (Digital side of The Richards Group): “What is your process for digital experience design? What deliverables are associated with a typical engagement?” The process for Digital experience design is multifaceted, we look at who your customers are, who your competition is, what your company […]
Again when I later worked at Perficient I was tasked to work with BlueCross BlueShield of Florida’s internal marketing, development and user experience teams to engage users and design a new member portal. The site, which provides access to health plan and patient information, was developed with a wide audience of users in mind, so […]
(Lead UX Designer) Lenovo wanted to update and upgrade the total website and improve their look to be more presentable on a tablet PC and emulate the format more consumer eCommerce websites are going towards. These were concepts they agreed upon to go forwards as concepts to use when developing the rest of the site. […]
As a Lead UX Consultant I designed and developed a global intranet site for Bunge Limited. The goal of the site was to bring together Bunge’s individual operating units under a single umbrella. This included informational content as well as operational applications. Because Bunge wanted to retain some of the elements of the regional identities, […]
While at imc2 I helped architect a patient portal for BJC Healthcare that provided a new platform for doctor/patient communication. The site allows patients to take a more active role in their healthcare with the ability to access test preparation information, online test results and integrated e-mail correspondence.
While at imc2 I worked with the Express Scripts’ team to streamline the online registration and prescription renewal processes, while maintaining core system functionality. The end solution, which had to account for a number of factors including privacy, authorization and accessibility, significantly reduced task times and improved the overall user experience.
PFSweb – College Board The College Board was an initiative that went very smoothly with a quick turn over of only a few weeks. This robust eCommerce site even boasts a back end maintenance tool that allows the College Board executive team to add, edit and delete products, and users very simply. This was a […]